We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. UK and international orders are shipped Royal Mail special delivery. Be aware to any duty and taxes incurred in the country of destination are the responsibility of the customer. Delivery charges are as follows:
- Standard UK delivery (2-3 days)
- Next day UK delivery (orders must be placed before 1PM Monday to Friday)
- Europe & USA (2-4 days)
- International (4-6 days)
You have 14 days from receipt of your order to return a product purchased from our Online Shop. For a simple return, please use the return address in your invoice. BANANA BRAZIL will accept merchandise only if it is in the original condition, unworn, with original tags and receipt (or gift receipt). For any items returned that are not in this condition, the return will be denied and the merchandise will be returned to you.
The cost of returning goods to BANANA BRAZIL is the responsibility of the customer. They will only be refunded in the event we inadvertently sent the wrong item(s) or the item(s) sent are found to be defective. If you have a concern regarding an issue with the condition of your purchase, please contact us contact email@example.com for further information.
Please bear in mind that standard return shipments can take several working days to arrive at our warehouse in Brazil.